Operations articles from the My Show Flow blog.
Double-bookings are not a software problem — they are a process problem that the wrong software amplifies. Here is how disciplined AV shops run inventory without losing nights of sleep.
Automation in AV is not about removing the human. It is about removing the typing, the re-typing, and the calls to confirm what someone already wrote down.
It's 11 PM on a Tuesday and your spreadsheet says you have four moving heads — but the shelf is empty. That's not a software problem. That's a fragmented-ops problem. Here's the fix.